In doing research for this column I looked back at some of the trends that have been highlighted over the past 10 years.
What was interesting is the fact that in the world of marketing and communications it seems a number of them are still hitting the trending lists while newer strategies have now risen to prominence.
For example, in 2013 one of the key trends was the increasing use of social media by consumers and the opportunity to use these networks to build better relationships with customers. Many of the trends now are projected to become an integral component